Careers

Red Line

We are always looking for talented and inquisitive individuals, particularly in decision science, behavioural finance, software development, and sales & marketing. For general enquiries, please email jobs@oxfordrisk.com.

Special note for recruiters: this includes you! All recruitment queries should go to jobs@oxfordrisk.com in the first instance. We will respond to anything that merits additional discussion.

What you can expect from us:

  • Collaborative, flat culture – your work matters
  • Fast paced learning environment
  • Diverse, curious and smart colleagues from more than 10 countries
  • Regular team outings
  • Package includes equity comp

What makes you fit in well with us:

  • Ability to demonstrate integrity and drive
  • Confident, pro-active and hands on
  • Curiosity and willingness to learn
  • Detailed and organised
  • Ambitious and professional
  • A good sense of humour

We are currently hiring for the following positions: 

DevOps Engineer

Required skills and experience
  • Previous experience as a DevOps Engineer or Linux Systems Engineer within a production environment
  • AWS experience
  • Kubernetes and Docker
  • Message Queues
  • ELK stack for monitoring
  • Databases – MySQL, MongoDB, PostgreSQL
  • An understanding of code from a troubleshooting perspective – ideally Python
  • Knowledge of typical infrastructure vulnerabilities
  • CI, CD and/or Jenkins
Good-to-have skills and experience
  • OpenShift
  • Kali Linux
  • JMeter, Siege, vulnerability scanning, OWASP ZAP
Responsibilities include
  • Improving and maintaining our IT infrastructure, our AWS cloud infrastructure, and Kubernetes infrastructure
  • Looking after the company’s Jenkins automation server, continuous Integration, testing and deploying to testing and production infrastructure.
  • Working closely with the development team day-to-day (so an understanding of software engineering would be really beneficial)

Customer Services Executive

Required skills and experience

  • Good verbal and written communication
  • Organised and detail conscious
  • Experience working in a client-facing environment
  • Ability to understand customer needs and objectives

Good-to-have skills and experience

  • 1+ yrs of working in financial services or similar (not required, but a plus)
  • University degree or similar
  • Understanding of tech and SaaS products
  • Familiarity with CRM systems

Responsibilities include

  • Coordinate customer due diligence and contracting tasks
  • Work with Customer Operations to deliver excellent onboarding experience to software users.
  • Prioritise and manage customer enquiries to ensure high-quality service standards
  • Abide by solutions, processes and procedures that are implemented
  • Maintain appropriate records and audit trails to satisfy service quality standards
  • Escalate issues to product and tech team where necessary
  • Be informed and aware of the Company’s business relationships, ensuring the businesses knowledge about the customer remains current and escalate concerns to the team where appropriate
  • Prepare customer invoices and manage the billing process

We are also interested in candidates for: 

Finance & Operations Manager (part time)

UX Designer (mid-level)

Behavioural Specialist

Business Development Director (Western Europe)

 

 

Red Line