1. Start profiles for multiple clients at once
If you need to send assessments out to multiple existing clients, you can now select them from the client page and get all their assessment links at once.
Navigate to the clients table, then tick the clients that you want to send profiles to – perhaps first you want to filter by review dates in the next 30 days – then select start many profiles. Complete the options to select what to send to the clients, then you will see a table with all the URLs ready to copy into emails or your CRM system. You can also download the URLs as a CSV for later reference.
2. Affordability timelines
If your client has completed the financial circumstances and goals assessment, you will now see three timelines in the Affordability section of the client page, which show how long the client can sustain their spending plans with their investible assets.
The first timeline shows how the investible assets stack up against the current and planned spending. In other words, the client’s ‘baseline affordability’ is the number of years their current investible assets will support their goals if the investments and future spending just keep pace with inflation, without any real investment growth.
This extremely simple base case gives a simple and robust measure of the degree to which current assets are already able to fund the goals (and by implication how reasonable the client’s current goals are relative to their existing wealth).
The second timeline demonstrates how investing might help to grow the assets and increase wealth longevity. We show how long investible assets will last (given current spending plans) under poor, expected, and good investment performance for the suitable risk level.
- Poor performance means returns that are at the bottom 5% of the projected 10-year returns for the suitable risk level. In other words, there is a 5% chance that the assets would last until the displayed number of years.
- Expected performance means returns that are at the median of the projected 10-year returns for the suitable risk level. In other words, there is a 50% chance that the assets would last until the displayed number of years.
- Good performance means returns that are at the top 5% of the projected 10-year returns for the suitable risk level. In other words, there is a 5% chance that the assets would last beyond the displayed number of years.
Finally, we show how long the investible assets would last with expected performance from the suitable risk level if low priority goals were dropped, or if both low and medium priority goals were dropped. If necessary, we also provide a button to conveniently jump back into the profile to update the financial circumstances and goals assessment (e.g. to change the flexibility and importance of planned spending or goals).
3. Other improvements
When you download a template for updating advisers, clients, or client response data, you’ll now see that the column names are written in plain English, and come with an example row to help you fill in the data.
You can now access the Investor Management Field Guide, our support and training site, by clicking the link in the ‘your account’ dropdown.
We’ve fixed a bug where countries of residence weren’t showing up correctly. We’ve also made it clear that certain special characters can’t be used in the client ID, so you will see a more helpful error message if you use something besides a space, a dash, an apostrophe, or an ampersand.